Data Protection Hipoclub

Data Protection

Personal Data Protection

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), Club Lanzarote guarantees the protection and confidentiality of personal data provided by our clients, in accordance with the provisions of the General Data Protection Regulation.
The data provided will be processed in accordance with the GDPR; Club Lanzarote has adopted the legally required levels of protection and implemented technical measures to prevent loss, misuse, alteration, or unauthorized access by third parties. However, users should be aware that Internet security measures are not infallible.

Data provided by clients and/or visitors on the Club Lanzarote website or to its staff will be included in the record of processing activities under the responsibility of Club Lanzarote, essential for providing requested services or resolving inquiries or issues raised.
Our policy is not to create profiles of users of our services.

Contractual relationship: Applies when purchasing products or contracting services.
Legitimate interest: To handle inquiries and complaints and manage the collection of outstanding amounts.
Your consent: If you are a website user, by checking the box in the contact form you authorize the sending of necessary communications to respond to your request.

We do not share personal data except with public or private entities when there is a legal obligation. For example, the Tax Law requires providing the Tax Agency with information about certain economic transactions.
Outside of these cases, if we need to share your personal information with other entities, we will first request your permission through clear options.

We will not carry out international transfers of personal data for any of the stated purposes.

We will retain personal data for the necessary time to achieve the purposes for which it was collected, considering processing risks, contractual, legal and regulatory obligations, internal policies, and the legitimate business interests described in this Privacy Notice and Cookies Policy.
Club Lanzarote will retain personal data, once the relationship with you has ended, duly blocked, for the statute of limitations period of any actions that may arise.
Once blocked, the data will be inaccessible to Club Lanzarote and will not be processed except to make it available to public administrations, judges, and courts, to address possible responsibilities, and for the exercise and defense of claims before the Spanish Data Protection Agency.

We make reasonable efforts to maintain the confidentiality of personal information processed in our systems and maintain strict security levels against accidental loss, unauthorized access, processing, or disclosure, considering the state of technology, the nature of the data, and the risks involved.
We cannot be held responsible for how you use your credentials (username and password) on our website.
Our staff follows strict privacy rules; third-party support providers must comply with them and allow audits to verify compliance.

Access: Know what data is being processed and the operations performed.
Rectification: Correct inaccurate personal data.
Erasure: Delete data when possible (due to legal obligation or other reasons).
Restriction: Limit processing when accuracy, legality, or necessity is in doubt; we may retain it for the exercise or defense of claims.
Objection: When the legal basis is legitimate interest; Club Lanzarote will stop processing your data unless there is an overriding legitimate interest or for the defense of claims.
Portability: When the legal basis is a contractual relationship or consent.
Withdrawal: Revoke the consent given to Club Lanzarote.
To exercise your rights, free of charge and at any time, contact us at Calle Limones, 11, attaching a copy of your ID.

If you believe your rights have been violated, you may file a complaint with the Spanish Data Protection Agency.
Electronic headquarters: https://www.aepd.es
Postal address: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid
Phone: 901.100.099 and 912.663.517
Filing a complaint is free of charge and does not require a lawyer or legal representative.

Club Lanzarote reserves the right to modify this policy to adapt it to legislative or jurisprudential changes that may affect its compliance.